It's Saturday night, and call handler Erin answers a 999 call from a distressed relative who has found their loved one hanging. This is the first time Erin has answered a call such as this, and it has an instant impact. Meanwhile, 358 ambulance crews are working to care for the capital. Crewmates Adam and Dan are the first to be dispatched to a patient who has fallen down a flight of stairs in a casino, and Rachel and Stuart are sent to care for a patient who is struggling with side effects of her cancer treatment. Then, a call from a patient threatening to jump into the river takes priority, and the call handler must try to keep the patient talking until help can arrive.
Source: BBC 1
Series 13: 6. No Room At A&e
Rising pressure on the NHS impacts local A&Es, with Croydon and St George's hospitals reaching capacity. As a result, control room dispatchers Ed and Webster have fewer resource ...
21-11-2024
BBC 1
Series 13: 5. What Are You Scared Of?
The shift begins with Homerton-based crew Niamh and Isobel and clinical team manager Gary being dispatched to a 25-year-old patient who has fallen from height whilst scaling the ...
20-11-2024
BBC 1
Series 13: 4. Shooting On The High Street
This episode centres on the London Ambulance Service's tactical operations centre, a team working around the clock to accelerate response times to the largest and most complex i ...
12-11-2024
BBC 1
Series 13: 3. Hoax Caller
We follow crewmates Shyr-Nai and James alongside the team in control in London, including dispatchers Lucy and Karen, and call handler Nicole, as they are faced with a flurry of ...
06-11-2024
BBC 1
Series 13: 2. Fire At The Police Station
It's a busy start to the shift, as London Ambulance Service have dispatched 12 resources to a fire at Forest Gate Police Station, leaving 57 patients waiting for an ambulance in ...
30-10-2024
BBC 1
Series 13: 1. Crew Under Attack
Filmed in spring 2024, Ambulance returns to London, which has the UK’s biggest and busiest ambulance service. We revealing how frontline staff grapple to deliver the care ...
23-10-2024
BBC 1
Series 12: Episode 6
An hour into the night shift, and a new call is being received every 19 seconds. Call handler Sairah is in training and answering calls for the first time. She receives a call f ...
14-08-2024
BBC 1
Series 12: Episode 5
It’s Easter bank holiday weekend and the start of the new 12-hour day shift for the North West Ambulance Service. Looking after the communities of central Manchester and S ...
09-08-2024
BBC 1
Series 12: Episode 4
This episode follows the team in control and crews out on the road across Lancashire as they respond to those in need. Filmed in 2023 in the north west of England, one of the ar ...
07-08-2024
BBC 1
Series 12: Episode 3
This episode follows the team in control and crews out on the road in Wigan and Bolton. Filmed in 2023 in the north west of England, one of the areas hardest hit by the cost-of- ...
31-07-2024
BBC 1
Series 8: Episode 1
Cameras follow the staff of North West Ambulance Service as they care for the people of Lancashire as a deadly second wave of Covid-19 sweeps across the UK. Working alongside th ...
06-10-2021
BBC 1
Series 6: Episode 5
It is Halloween and in the control room, B watch are on duty and expecting a busy night. A call from the London Fire Brigade requesting assistance at a fire in a block of flats ...
26-10-2020
BBC 1
Series 8: Episode 6
As crews book on across Lancashire and Cumbria for the sunny Easter bank holiday weekend, an urgent call from the police for backup to help a patient who is walking into the sea ...
10-11-2021
BBC 1
Series 9: Episode 2
Filmed in early 2022, this series follows the North East Ambulance Service as the region struggles to bounce back after facing one of the toughest times in its history.\n \nIn c ...
31-08-2022
BBC 1
Series 3: Episode 1
This first episode opens with West Midlands Ambulance Service call assessor Shanie as she deals with the cries of a woman in labour. Shanie has just graduated from training, but ...
07-06-2018
BBC 1
Series 6: Episode 4
It’s payday weekend for millions of Londoners, and the 370 ambulance crews on duty are busy caring for the capital. Thirty minutes into the night shift, police request urg ...
19-10-2020
BBC 1
Series 7: Episode 1
The North West Ambulance Service serves 1.4 million people across Merseyside. Cameras follow their crews while the whole of the country is in lockdown, and in addition to the pr ...
24-08-2021
BBC 1
Series 12: Episode 6
An hour into the night shift, and a new call is being received every 19 seconds. Call handler Sairah is in training and answering calls for the first time. She receives a call f ...
14-08-2024
BBC 1
Series 9: Episode 5
It’s a dramatic start to the shift for the charity-funded Helicopter Emergency Medical Service (HEMS), who are monitoring the calls made to the North East Ambulance Servic ...
05-10-2022
BBC 1