The night shift is in full swing as we join the team in control responding to reports of a man walking on the railway tracks. Advanced paramedic Ian is immediately dispatched to the scene, where he finds the patient on the platform having been clipped by a train. Although his physical injuries are of most immediate concern, after spending more time with the patient it becomes clear to Ian that it is his underlying mental health that has put him in the way of danger. \n \nAlongside the ambulances on the day shift is a mental health triage car, staffed by paramedic Linda and a specialist mental health nurse, Emma. Their work in the community aims to reduce the number of mental health hospital admissions. Their first call of the morning is a patient struggling with depression and bipolar disorder. \n\nTemperatures have plummet to below zero, and crewmates Chris and Rob are dispatched to a patient who has fallen on the ice. As snow falls across the city, Chris and Rob's next call is for a patient who has been found outside in the cold. When they arrive, they recognize the patient, but they can see his health has declined since they last came across him. Because he has been outside in freezing temperatures for the entire night, they need to get him urgent help. \n \nIn the mental health triage car, Linda and Emma are sent to a patient struggling from paranoia. Spending time with him, they soon realise that he is another for whom the isolation resulting from lockdown is exacerbating his illness. \n \nThe following day, Linda and Emma are dispatched to help Chris and Rob treat a 24-year-old patient who is feeling suicidal. Later, a call from the police takes priority for Linda and Emma. A male asylum seeker appears to be struggling with mental health difficulties resulting from isolation. When the crew arrive, it becomes clear that the patient's family are struggling with more practical issues: they have no clothes and food. Linda and Emma make it their mission to help and share the story with ambulance control, who are so touched that they arrange a special clothes collection to help the family and other asylum seekers struggling with the system.
Source: BBC 1
Series 13: 6. No Room At A&e
Rising pressure on the NHS impacts local A&Es, with Croydon and St George's hospitals reaching capacity. As a result, control room dispatchers Ed and Webster have fewer resource ...
21-11-2024
BBC 1
Series 13: 5. What Are You Scared Of?
The shift begins with Homerton-based crew Niamh and Isobel and clinical team manager Gary being dispatched to a 25-year-old patient who has fallen from height whilst scaling the ...
20-11-2024
BBC 1
Series 13: 4. Shooting On The High Street
This episode centres on the London Ambulance Service's tactical operations centre, a team working around the clock to accelerate response times to the largest and most complex i ...
12-11-2024
BBC 1
Series 13: 3. Hoax Caller
We follow crewmates Shyr-Nai and James alongside the team in control in London, including dispatchers Lucy and Karen, and call handler Nicole, as they are faced with a flurry of ...
06-11-2024
BBC 1
Series 13: 2. Fire At The Police Station
It's a busy start to the shift, as London Ambulance Service have dispatched 12 resources to a fire at Forest Gate Police Station, leaving 57 patients waiting for an ambulance in ...
30-10-2024
BBC 1
Series 13: 1. Crew Under Attack
Filmed in spring 2024, Ambulance returns to London, which has the UK’s biggest and busiest ambulance service. We revealing how frontline staff grapple to deliver the care ...
23-10-2024
BBC 1
Series 12: Episode 6
An hour into the night shift, and a new call is being received every 19 seconds. Call handler Sairah is in training and answering calls for the first time. She receives a call f ...
14-08-2024
BBC 1
Series 12: Episode 5
It’s Easter bank holiday weekend and the start of the new 12-hour day shift for the North West Ambulance Service. Looking after the communities of central Manchester and S ...
09-08-2024
BBC 1
Series 12: Episode 4
This episode follows the team in control and crews out on the road across Lancashire as they respond to those in need. Filmed in 2023 in the north west of England, one of the ar ...
07-08-2024
BBC 1
Series 12: Episode 3
This episode follows the team in control and crews out on the road in Wigan and Bolton. Filmed in 2023 in the north west of England, one of the areas hardest hit by the cost-of- ...
31-07-2024
BBC 1
Series 11: Episode 5
At the start of the night shift, the North West Ambulance Service responds to an urgent call for a patient threatening use of a nerve agent. A major incident standby is declared ...
15-10-2023
BBC 1
Series 3: Episode 4
West Midlands Ambulance Service has seen a 30 per cent rise in calls relating to mental health in the past three years. Paramedics have limited training in mental health, and th ...
27-06-2018
BBC 1
Series 12: Episode 6
An hour into the night shift, and a new call is being received every 19 seconds. Call handler Sairah is in training and answering calls for the first time. She receives a call f ...
14-08-2024
BBC 1
Series 11: Episode 6
It's Thursday and the start of a new 12-hour shift for the North West Ambulance Service, and junior doctors across the NHS are on strike. With hundreds of hospital appointments ...
22-10-2023
BBC 1
Series 12: Episode 4
This episode follows the team in control and crews out on the road across Lancashire as they respond to those in need. Filmed in 2023 in the north west of England, one of the ar ...
07-08-2024
BBC 1
Series 12: Episode 2
It's a busy start to the shift as the North West Ambulance Service answer one new 999 call every 16 seconds. Senior paramedic Aiden is dispatched alongside an ambulance and adva ...
24-07-2024
BBC 1
Series 6: Episode 6
The shift starts with a call in progress for a patient who has been found walking into the Thames. Ambulance crew Sarah and David are immediately dispatched. They arrive to find ...
02-11-2020
BBC 1
Series 3: Episode 2
New Year's Eve is the busiest shift of the year for West Midlands Ambulance Service. Extra staff is brought in to care for those in need, but the night does not go as planned.
14-06-2018
BBC 1
Series 13: 1. Crew Under Attack
Filmed in spring 2024, Ambulance returns to London, which has the UK’s biggest and busiest ambulance service. We revealing how frontline staff grapple to deliver the care ...
23-10-2024
BBC 1