After a year and a half of closures, the family-run Hastings Hotels, one of Northern Ireland’s most luxurious hotel chains, have reopened their doors. Staff prepare to welcome back guests, but the group lost over £16 million in 2021 and, in this new world of hospitality, the challenges they face are massive.\n\nMeanwhile, in Belfast, the iconic Europa Hotel is gearing up for a series of sold-out exclusive gigs by singer-songwriter Van Morrison. However, the event go-ahead relies on Covid restrictions lifting in time.\n\nAcross town, the new Grand Central Hotel desperately needs to start generating income to help recoup its £50 million+ building costs. Pastry chef Caitlin has her work cut out as they have a full house of afternoon teas, while bar manager Caelan helps promote a new tour for fans of the series Line of Duty, which was shot in Belfast.\n\nThe 5-star Culloden Hotel & Spa in County Down is also trying out a new money-spinner, with a double-decker champagne bus.
Source: BBC 2
Series 1: Episode 6
Big crowds are back and one city centre hotel team has to deal with two contrasting events over the same weekend: an international boxing ringside supper and the annual Miss Nor ...
10-10-2022
BBC 2
Series 1: Episode 5
It's peak season. Bookings are up, but the hotels are seriously short-staffed. A big recruitment drive gets underway - but can it plug the gaps?\n\nNew general manager Andy is t ...
03-10-2022
BBC 2
Series 1: Episode 4
The long-established Culloden Hotel has a five-star reputation to maintain. New general manager Andy and his overstretched team are under pressure to keep guests happy. \n\nIn B ...
25-09-2022
BBC 2
Series 1: Episode 3
There's a sense of optimism in the air at Northern Ireland's biggest family hotel group. Bold new ventures designed to claw back the £16 million losses suffered during the ...
13-09-2022
BBC 2
Series 1: Episode 2
The team from Northern Ireland’s biggest family-run luxury hotel chain continue their efforts to win back business. In Co Down at the Slieve Donard Resort and Spa, Eugene, ...
04-09-2022
BBC 2
Series 1: Episode 1
After a year and a half of closures, the family-run Hastings Hotels, one of Northern Ireland’s most luxurious hotel chains, have reopened their doors. Staff prepare to wel ...
28-08-2022
BBC 2
Series 1: Episode 1
After a year and a half of closures, the family-run Hastings Hotels, one of Northern Ireland’s most luxurious hotel chains, have reopened their doors. Staff prepare to wel ...
28-08-2022
BBC 2
Series 1: Episode 5
It's peak season. Bookings are up, but the hotels are seriously short-staffed. A big recruitment drive gets underway - but can it plug the gaps?\n\nNew general manager Andy is t ...
03-10-2022
BBC 2
Series 1: Episode 4
The long-established Culloden Hotel has a five-star reputation to maintain. New general manager Andy and his overstretched team are under pressure to keep guests happy. \n\nIn B ...
25-09-2022
BBC 2
Series 1: Episode 3
There's a sense of optimism in the air at Northern Ireland's biggest family hotel group. Bold new ventures designed to claw back the £16 million losses suffered during the ...
13-09-2022
BBC 2
Series 1: Episode 6
Big crowds are back and one city centre hotel team has to deal with two contrasting events over the same weekend: an international boxing ringside supper and the annual Miss Nor ...
10-10-2022
BBC 2
Series 1: Episode 2
The team from Northern Ireland’s biggest family-run luxury hotel chain continue their efforts to win back business. In Co Down at the Slieve Donard Resort and Spa, Eugene, ...
04-09-2022
BBC 2