This series follows the North East Ambulance Service as its crews struggle to care for a population of over 2.7 million despite being the least-well-resourced in England.\n\nAs crews begin to book on for the start of the busy weekend shift, a 999 call is received for a patient who has jumped off a bridge. Crewmates Joe and Hayley are the closest available resource and are immediately dispatched to the scene. On arrival, the patient is confirmed as dead. The crew leave the scene with a heavy heart, with Hayley lamenting that some people they encounter are past the point of help.\n\nMeanwhile, crewmates Shumel and Perry respond to an emergency call regarding an 88-year-old male with lower back pain. The patient is being cared for by his wife, who admits she is struggling to cope with his care on her own. While the crew carry out their observations, the patient recalls an adventurous life in the merchant navy, travelling the world, but he admits to the crew that his favourite place of all is home. \n\nIn the Walker district, Joe and Hayley answer a category 1 call concerning a baby who is not responding. In the last hour, control have received another 180 new calls, including four category 1 emergencies. As a result, while heading back to base for their break, Joe and Hayley are auto-dispatched to another category 1 call. Overwhelmed, they pull over and take a moment to process what has been a very difficult shift for them and to talk about the support they need from each other.\n\nAt the start of a new day, the crews are back on duty for another 12-hour shift. Crewmates Rachel and Anika are dispatched to a frequent caller who has already rung in five times today. En route, the patient calls to cancel the ambulance, so the crew are stood down. Meanwhile, Joe and Hayley are dispatched to their first patient of the day, a 100-year-old woman who has fallen. Shumel and Perry deal with a call regarding a woman who is 21 weeks pregnant and having abdominal pain. They find her in agony on the floor. She has previously lost a child through miscarriage, and the crew fear the worst.
Source: BBC 1
Series 13: 6. No Room At A&e
Rising pressure on the NHS impacts local A&Es, with Croydon and St George's hospitals reaching capacity. As a result, control room dispatchers Ed and Webster have fewer resource ...
21-11-2024
BBC 1
Series 13: 5. What Are You Scared Of?
The shift begins with Homerton-based crew Niamh and Isobel and clinical team manager Gary being dispatched to a 25-year-old patient who has fallen from height whilst scaling the ...
20-11-2024
BBC 1
Series 13: 4. Shooting On The High Street
This episode centres on the London Ambulance Service's tactical operations centre, a team working around the clock to accelerate response times to the largest and most complex i ...
12-11-2024
BBC 1
Series 13: 3. Hoax Caller
We follow crewmates Shyr-Nai and James alongside the team in control in London, including dispatchers Lucy and Karen, and call handler Nicole, as they are faced with a flurry of ...
06-11-2024
BBC 1
Series 13: 2. Fire At The Police Station
It's a busy start to the shift, as London Ambulance Service have dispatched 12 resources to a fire at Forest Gate Police Station, leaving 57 patients waiting for an ambulance in ...
30-10-2024
BBC 1
Series 13: 1. Crew Under Attack
Filmed in spring 2024, Ambulance returns to London, which has the UK’s biggest and busiest ambulance service. We revealing how frontline staff grapple to deliver the care ...
23-10-2024
BBC 1
Series 12: Episode 6
An hour into the night shift, and a new call is being received every 19 seconds. Call handler Sairah is in training and answering calls for the first time. She receives a call f ...
14-08-2024
BBC 1
Series 12: Episode 5
It’s Easter bank holiday weekend and the start of the new 12-hour day shift for the North West Ambulance Service. Looking after the communities of central Manchester and S ...
09-08-2024
BBC 1
Series 12: Episode 4
This episode follows the team in control and crews out on the road across Lancashire as they respond to those in need. Filmed in 2023 in the north west of England, one of the ar ...
07-08-2024
BBC 1
Series 12: Episode 3
This episode follows the team in control and crews out on the road in Wigan and Bolton. Filmed in 2023 in the north west of England, one of the areas hardest hit by the cost-of- ...
31-07-2024
BBC 1
Series 11: Episode 5
At the start of the night shift, the North West Ambulance Service responds to an urgent call for a patient threatening use of a nerve agent. A major incident standby is declared ...
15-10-2023
BBC 1
Series 3: Episode 4
West Midlands Ambulance Service has seen a 30 per cent rise in calls relating to mental health in the past three years. Paramedics have limited training in mental health, and th ...
27-06-2018
BBC 1
Series 12: Episode 6
An hour into the night shift, and a new call is being received every 19 seconds. Call handler Sairah is in training and answering calls for the first time. She receives a call f ...
14-08-2024
BBC 1
Series 11: Episode 6
It's Thursday and the start of a new 12-hour shift for the North West Ambulance Service, and junior doctors across the NHS are on strike. With hundreds of hospital appointments ...
22-10-2023
BBC 1
Series 9: Episode 6
It’s the start of another day shift for the North East Ambulance Service. Working out of Blucher station today are crewmates and partners Keigheley and Georgina. Also on s ...
12-10-2022
BBC 1
Series 7: Episode 4
The night shift is in full swing as we join the team in control responding to reports of a man walking on the railway tracks. Advanced paramedic Ian is immediately dispatched to ...
14-09-2021
BBC 1
Series 12: Episode 4
This episode follows the team in control and crews out on the road across Lancashire as they respond to those in need. Filmed in 2023 in the north west of England, one of the ar ...
07-08-2024
BBC 1
Series 12: Episode 2
It's a busy start to the shift as the North West Ambulance Service answer one new 999 call every 16 seconds. Senior paramedic Aiden is dispatched alongside an ambulance and adva ...
24-07-2024
BBC 1
Series 6: Episode 6
The shift starts with a call in progress for a patient who has been found walking into the Thames. Ambulance crew Sarah and David are immediately dispatched. They arrive to find ...
02-11-2020
BBC 1
Series 3: Episode 2
New Year's Eve is the busiest shift of the year for West Midlands Ambulance Service. Extra staff is brought in to care for those in need, but the night does not go as planned.
14-06-2018
BBC 1