It's peak season. Bookings are up, but the hotels are seriously short-staffed. A big recruitment drive gets underway - but can it plug the gaps?\n\nNew general manager Andy is thrilled to see that Chelsea FC are booked into his hotel to compete in a European final, but the team rider lists dozens of foodstuffs the hotel doesn't stock, so it's a race against time for his right-hand man Sam to get hold of them all before the team arrive. \n\nChef Kyle is on edge as his cost-saving approach means he faces running out of food during a major event. James is brought down to earth with a very different sort of hospitality as he goes face-to-face with the evening guests at Belfast Homeless Services.
Source: BBC 2
Series 1: Episode 6
Big crowds are back and one city centre hotel team has to deal with two contrasting events over the same weekend: an international boxing ringside supper and the annual Miss Nor ...
10-10-2022
BBC 2
Series 1: Episode 5
It's peak season. Bookings are up, but the hotels are seriously short-staffed. A big recruitment drive gets underway - but can it plug the gaps?\n\nNew general manager Andy is t ...
03-10-2022
BBC 2
Series 1: Episode 4
The long-established Culloden Hotel has a five-star reputation to maintain. New general manager Andy and his overstretched team are under pressure to keep guests happy. \n\nIn B ...
25-09-2022
BBC 2
Series 1: Episode 3
There's a sense of optimism in the air at Northern Ireland's biggest family hotel group. Bold new ventures designed to claw back the £16 million losses suffered during the ...
13-09-2022
BBC 2
Series 1: Episode 2
The team from Northern Ireland’s biggest family-run luxury hotel chain continue their efforts to win back business. In Co Down at the Slieve Donard Resort and Spa, Eugene, ...
04-09-2022
BBC 2
Series 1: Episode 1
After a year and a half of closures, the family-run Hastings Hotels, one of Northern Ireland’s most luxurious hotel chains, have reopened their doors. Staff prepare to wel ...
28-08-2022
BBC 2
Series 1: Episode 1
After a year and a half of closures, the family-run Hastings Hotels, one of Northern Ireland’s most luxurious hotel chains, have reopened their doors. Staff prepare to wel ...
28-08-2022
BBC 2
Series 1: Episode 5
It's peak season. Bookings are up, but the hotels are seriously short-staffed. A big recruitment drive gets underway - but can it plug the gaps?\n\nNew general manager Andy is t ...
03-10-2022
BBC 2
Series 1: Episode 6
Big crowds are back and one city centre hotel team has to deal with two contrasting events over the same weekend: an international boxing ringside supper and the annual Miss Nor ...
10-10-2022
BBC 2
Series 1: Episode 2
The team from Northern Ireland’s biggest family-run luxury hotel chain continue their efforts to win back business. In Co Down at the Slieve Donard Resort and Spa, Eugene, ...
04-09-2022
BBC 2
Series 1: Episode 4
The long-established Culloden Hotel has a five-star reputation to maintain. New general manager Andy and his overstretched team are under pressure to keep guests happy. \n\nIn B ...
25-09-2022
BBC 2
Series 1: Episode 3
There's a sense of optimism in the air at Northern Ireland's biggest family hotel group. Bold new ventures designed to claw back the £16 million losses suffered during the ...
13-09-2022
BBC 2