Gloria Hunniford, Angela Rippon and Julia Somerville investigate the pay-as-you-go car insurance designed to make motoring affordable for new drivers but which came with mid-contract price rises that ended up costing one teen more than £2,000 for driving less than 2,000 miles. Also, the apartment owners handed enormous bills to pay for their management firm’s overspends – the team hears calls to tighten the rules. And the end of guarantor loans – how customers of one big name could be due a hefty payday.
Source: BBC 1
Series 16: 23. No Win, No Fee Cost Me £27,000
Gloria Hunniford, Julia Somerville and the team hear how the promise of a no win, no fee legal action left a man from Burnley with a £27,000 legal bill after a firm of sol ...
20-11-2024
BBC 1
Series 16: 22. Floored By Ground Rent Demand
Julia Somerville, Gloria Hunniford and the team hear from residents of a block of flats in Hertfordshire who say they were left shocked when the annual ground rent on their leas ...
19-11-2024
BBC 1
Series 16: 21. Bank Account Switch Left Me Broke
Gloria Hunniford and Julia Somerville hear the story of a woman from Bolton who staged a protest at the local branch of her bank after being left penniless and with no access to ...
18-11-2024
BBC 1
Series 16: 20. Wrong Flight Landed Us In Lithuania!
Julia Somerville and Gloria Hunniford present a sun-drenched holiday edition of Rip Off Britain, featuring the shocking story of the budget airline passengers from south Wales w ...
15-11-2024
BBC 1
Series 16: 19. Crumbling Concrete Wrecked My Home
Gloria Hunniford and Julia Somerville get to grips with the lightweight construction material RAAC. Installed decades ago, it’s ended up decimating housing estates across ...
14-11-2024
BBC 1
Series 16: 18. Help, My £45,000 Pension Is Missing!
With millions of pounds sitting unclaimed in dormant or misplaced accounts, the team sets about helping a former bank worker track down her pension pot, which has been missing s ...
13-11-2024
BBC 1
Series 16: 17. Out-of-control Bamboo Is Destroying My Driveway
Gloria Hunniford learns how the 1990s fashion for bamboo in our gardens is causing expensive problems for some homeowners 25 years later and what can be done to stop the plant f ...
12-11-2024
BBC 1
Series 16: 16. No Payout Pet Insurance
Gloria Hunniford and Julia Somerville are joined by Henry the Blue Peter dog, as they hear about the chihuahua owner from Oldham whose pet insurer refused to pay out. It left he ...
11-11-2024
BBC 1
Series 15: 36. Has Your Car Been Clocked?
The team meets a man who discovered a hidden clocking device behind the dashboard of his car, which could mean it had covered thousands of miles more than he realised. Could you ...
26-07-2024
BBC 1
Series 15: 32. Threatened With A Knife By An Airport Parking Firm
The sellers dogged by scammers on one of the biggest social media platforms – is enough being done to stop the fraudsters, and could you spot a real buyer from a fake one? ...
25-07-2024
BBC 1
Holidays: Series 7: Episode 1
Gloria Hunniford, Angela Rippon and Julia Somerville return with a series of investigations into viewers' holiday disasters, with expert advice to ensure trips stay hassle free ...
07-01-2019
BBC 1
2018 Live: Episode 4
Angela Rippon, Gloria Hunniford and Julia Somerville tackle the latest consumer issues in a special week of live programmes, today exposing how scammers have been able to get th ...
18-10-2018
BBC 1
Series 10: Episode 13
Julia Somerville, Angela Rippon and Gloria Hunniford investigate shocking examples of identity theft and ask if big companies are doing enough to keep our personal details safe ...
03-10-2018
BBC 1
Series 10: Episode 8
Julia Somerville, Angela Rippon, and Gloria Hunniford meet viewers who have found themselves in desperate situations through no fault of their own. Among the stories is the jaw- ...
21-06-2018
BBC 1
Holidays Series 10: Episode 2
Today, the team look at whether our trust in the people and companies we use to book our holidays is always well placed. Julia Somerville uncovers some hair-raising tales about ...
01-02-2022
BBC 1
Series 6 - Episode 8
Consumer series. The team investigate cases where viewers say they haven't had what they paid for, and how social media is transforming the speed and success of complaints.
24-09-2014
BBC 1
Series 14: Episode 16
Julia Somerville, Angela Rippon and Gloria Hunniford take a look at the big names that are failing to deliver. Including the parcel delivery company that has had a rebrand but w ...
16-08-2023
BBC 1
Series 16: 14. £89,000 Down And My Bank Won’t Listen
Life savings gone and no refund – why your choice of bank could make all the difference if you lose out to scammers. Also, fraudsters breaking into your email account. We ...
06-06-2024
BBC 1
Series 13: Episode 6
Today, the people who have suffered disastrous situations in their own homes, including the families who have had their gardens fenced off and branded dangerous after terrifying ...
10-05-2021
BBC 1
Series 15: 27. David Vs Goliath
The team comes to the aid of customers who feel they are fighting a David and Goliath battle, including one single mum landed with an £86,000 repair bill after a burst pip ...
23-07-2024
BBC 1