Documentary series. Passenger experience manager Demi deals with disgruntled passengers.
Source: ITV4
Episode 6
It's a plane enthusiasts' special edition at Heathrow as the A380 visits Terminal 3.
24-08-2022
ITV4
Episode 5
It's the Queen's Jubilee and Heathrow entertains a 72-military aircraft flyby.
17-08-2022
ITV4
Episode 4
Police detain a passenger whose bag is suspected to contain three firearms.
10-08-2022
ITV4
Episode 3
Boarding passes ready as police mount a special operation across the airport.
03-08-2022
ITV4
Episode 2
How does Heathrow, Britain's Busiest Airport, deal with hurricane-force winds?
27-07-2022
ITV4
Episode 1
A pilot needs help from the police with a very disgruntled passenger.
20-07-2022
ITV4
Episode 12
Service manager Joel is in the thick of it at the airport's express Covid testing centre.
26-10-2021
ITV4
Episode 11
Heathrow reopens the last of its closed terminals - Terminal 4.
19-10-2021
ITV4
Episode 10
Heathrow celebrates the re-opening of Terminal 3 after 15 months.
13-10-2021
ITV4
Episode 9
Heathrow welcomes the President of the United States.
06-10-2021
ITV4
Episode 4
Buckle up as Heathrow's Heroes are dealing with the UK's worst winter storms.
09-09-2020
ITV4
Episode 6
New Border Force Officer Rob lands at Heathrow to investigate job scams.
26-06-2019
ITV4
Episode 3
There's trouble when a mobile crane enters a live airfield.
16-05-2018
ITV4
Episode 12
Airside Ian checks Heathrow's airfield lights before the onslaught of half term.
16-10-2019
ITV4
Episode 12
There's something smelly in Cargo that Border Force have to get to the bottom of.
04-11-2020
ITV4
Episode 1
Heathrow's depleted staff fight to keep the business going during lockdown.
10-03-2021
ITV4
Episode 3
It's a day like no other, with one octogenarian forcing herself into the country.
02-09-2020
ITV4
Episode 5
Heathrow is revving up for passengers from all over the globe.
01-09-2021
ITV4
Episode 8
Officers Kat and Tracy help a student from India who's arrived with no fixed abode.
07-10-2020
ITV4
Episode 1
It's Winter 2019, and the airport is having its busiest year to date.
19-08-2020
ITV4